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Terms of Service

Last Updated: March 8, 2026

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and ABISolutions ("Company," "we," "us," or "our") governing your access to and use of the abisolutions.ai website and any services provided through it ("Services"). By accessing or using our website or Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not access or use our website or Services.

Description of Services

ABISolutions provides consulting, implementation, and custom development services related to artificial intelligence and business intelligence solutions for small and medium-sized businesses. Our services may include:

  • Strategic consulting and educational services regarding AI adoption
  • Implementation of commercial AI platforms and tools
  • Custom development of AI agents, workflow automations, and intelligent systems
  • Data analysis and business intelligence solutions
  • Voice AI and conversational AI demonstrations and deployments

Specific services, deliverables, timelines, and pricing are defined in separate service agreements or statements of work.

Acceptable Use

You agree to use our website and Services only for lawful purposes and in accordance with these Terms. Specifically, you agree not to:

  • Use our Services to violate any applicable law, regulation, or third-party rights
  • Attempt to gain unauthorized access to our systems, networks, or data
  • Use automated systems (including bots, scrapers, or crawlers) to access our website without our express written permission
  • Engage in any activity that could damage, disable, overburden, or impair our Services or interfere with other users' access
  • Upload or transmit viruses, malware, or other malicious code
  • Misrepresent your identity or affiliation with any person or organization
  • Collect or harvest personal information about other users without their consent
  • Use our Services to send unsolicited communications or spam
  • Attempt to overwhelm our email delivery infrastructure or abuse our communication systems

We reserve the right to suspend or terminate your access to our Services if we determine, in our sole discretion, that you have violated these acceptable use provisions.

Intellectual Property Rights

Our Property

All content, features, and functionality of our website and Services, including but not limited to text, graphics, logos, images, software, and documentation, are owned by ABISolutions or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works from our content without our express written permission.

Your Content

When you provide information, data, or other content to us through our Services ("Your Content"), you retain ownership of Your Content. However, you grant us a limited, non-exclusive, worldwide license to use, process, and store Your Content solely for the purpose of providing our Services to you. This license terminates when you request deletion of Your Content in accordance with our Privacy Policy.

Work Product

For custom development projects, intellectual property ownership of deliverables will be specified in the applicable service agreement or statement of work.

Limitation of Liability

Service Availability

While we strive to maintain 100% uptime and availability of our website and Services, we cannot guarantee uninterrupted or error-free operation. Our website is hosted on third-party infrastructure (Hostinger), and we are not liable for service disruptions, downtime, or data loss caused by circumstances beyond our reasonable control, including but not limited to:

  • Hosting provider outages or technical failures
  • Internet service disruptions
  • Force majeure events (natural disasters, acts of God, etc.)
  • Cyber attacks, security breaches, or unauthorized access by third parties
  • Scheduled maintenance or upgrades

Disclaimer of Warranties

Our website and Services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that:

  • Our Services will meet your specific requirements or expectations
  • Our Services will be uninterrupted, timely, secure, or error-free
  • The results obtained from using our Services will be accurate or reliable
  • Any errors or defects in our Services will be corrected

Limitation of Damages

To the maximum extent permitted by applicable law, ABISolutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, revenue, or business opportunities
  • Loss of data or information
  • Business interruption
  • Costs of replacement services
  • Loss of goodwill or reputation

This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

Maximum Liability

Our total liability to you for any claims arising out of or related to these Terms or our Services shall not exceed the total amount paid by you to ABISolutions in the twelve (12) months preceding the event giving rise to the liability. For free services or website usage, our maximum liability shall not exceed one hundred dollars ($100).

Indemnification

You agree to indemnify, defend, and hold harmless ABISolutions, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use or misuse of our Services
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your Content or any information you provide to us

Service Agreements and Statements of Work

For consulting, implementation, or custom development engagements, we will enter into separate service agreements or statements of work that define:

  • Scope of work and specific deliverables
  • Project timelines and milestones
  • Pricing, payment terms, and expenses
  • Intellectual property ownership
  • Confidentiality obligations
  • Termination provisions

In the event of any conflict between these Terms and a signed service agreement, the terms of the service agreement shall prevail with respect to that specific engagement.

Payment Terms

For paid services, the following payment terms apply unless otherwise specified in a service agreement:

  • All fees are quoted and payable in United States Dollars (USD)
  • Payment is due as specified in the applicable invoice or service agreement
  • Late payments may incur interest at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower
  • You are responsible for all applicable taxes (excluding taxes based on our net income)
  • Fees are non-refundable except as explicitly stated in a service agreement

Confidentiality

During the course of our relationship, either party may disclose confidential information to the other. Both parties agree to:

  • Protect confidential information using the same degree of care used to protect their own confidential information, but no less than reasonable care
  • Use confidential information only for the purposes of providing or receiving Services
  • Not disclose confidential information to third parties without prior written consent, except as required by law
  • Return or destroy confidential information upon request or termination of the relationship

Confidential information does not include information that: (a) is or becomes publicly available through no breach of these Terms; (b) was rightfully known prior to disclosure; (c) is independently developed without use of confidential information; or (d) is rightfully obtained from a third party without confidentiality restrictions.

Data Protection and AI Processing

Our use of your personal data and information is governed by our Privacy Policy. By using our Services, you acknowledge that:

  • We may use artificial intelligence systems to process data, generate insights, and deliver Services
  • For enterprise managed cloud deployments, we use platforms with strict data isolation where your data is not used to train public models
  • For on-premise deployments, all AI processing occurs within your infrastructure
  • You are responsible for ensuring you have appropriate rights and consents to provide any data to us for processing

Termination

By You

You may stop using our Services at any time. If you have a paid service agreement, termination terms will be specified in that agreement.

By Us

We reserve the right to suspend or terminate your access to our Services at any time, with or without cause, with or without notice, including if:

  • You violate these Terms
  • You engage in fraudulent, abusive, or illegal activity
  • Continuing to provide Services would violate applicable law
  • We cease offering the Services

Effect of Termination

Upon termination, your right to use our Services will immediately cease. Provisions of these Terms that by their nature should survive termination will survive, including but not limited to intellectual property rights, limitation of liability, indemnification, and governing law provisions.

Modifications to Services and Terms

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without notice. We may also update these Terms from time to time. We will post any updated Terms on our website with a new "Last Updated" date. Your continued use of our Services after such changes constitutes your acceptance of the updated Terms.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any legal action or proceeding arising out of or related to these Terms or our Services shall be brought exclusively in the federal or state courts located in Delaware, and you consent to the personal jurisdiction of such courts.

For residents of the European Union, nothing in this section affects your rights under applicable consumer protection laws, including your right to bring proceedings in your country of residence.

Dispute Resolution

Informal Resolution

Before filing any formal claim, you agree to first contact us at abby@abisolutions.ai to attempt to resolve the dispute informally. We will attempt to resolve the dispute through good faith negotiations.

Arbitration

If we cannot resolve a dispute informally, any controversy or claim arising out of or relating to these Terms or our Services shall be settled by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitration shall take place in Delaware, United States, unless otherwise agreed by the parties. The arbitrator's decision shall be final and binding, and judgment may be entered in any court of competent jurisdiction.

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent.

Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and ABISolutions regarding your use of our Services and supersede all prior agreements and understandings, whether written or oral.

No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of ABISolutions.

Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms without restriction.

Contact Information

If you have any questions about these Terms, please contact us at:

ABISolutions
Email: abby@abisolutions.ai
Website: abisolutions.ai

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