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Privacy Policy

Last Updated: March 8, 2026

Introduction

ABISolutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website abisolutions.ai or use our services. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out forms on our website
  • Request information about our services
  • Schedule a consultation or meeting
  • Communicate with us via email, voice AI, or chat
  • Sign up for newsletters or updates

This information may include:

  • Name and contact information (email address, phone number)
  • Company name and business information
  • Communications with our team or AI systems
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address and general location data
  • Browser type and version
  • Pages visited and time spent on our website
  • Referring website or source
  • Device type and operating system

This information is collected through cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and improve our consulting, implementation, and custom development services
  • Communication: To respond to your inquiries, send reports via email, provide updates about our services, and maintain business relationships
  • AI Processing: To process your inputs through our AI systems (including conversational AI, voice agents, and automated workflows) for demonstration, analysis, and service delivery purposes
  • Website Functionality: To operate and improve our website, including analyzing usage patterns and optimizing user experience
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes
  • Security: To detect, prevent, and address technical issues, fraud, or security incidents

Third-Party Service Providers

We work with trusted third-party service providers to operate our business and deliver our services. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information. Our key third-party processors include:

Google Workspace

We use Google Workspace for email hosting, document storage, and business communication. Your email address and any information you share with us via email is processed and stored through Google's infrastructure. Google Workspace complies with major data protection standards including GDPR and CCPA. For more information, visit Google Workspace Security.

Resend

We use Resend as our email delivery service to send reports, updates, and business communications. Resend processes email addresses and message content for delivery purposes. For more information, visit Resend Privacy Policy.

Hostinger

Our website is hosted on Hostinger's infrastructure. Hostinger may collect standard web server logs including IP addresses, browser information, and page requests. For more information, visit Hostinger Privacy Policy.

AI Processing Partners

We may use various AI platforms and models to power our services, including conversational AI, voice agents, and automated analysis tools. When you interact with our AI systems (such as voice AI or chat interfaces), your inputs and conversations may be processed by third-party AI providers. We select AI partners that maintain strong data protection standards and, where possible, use models that do not train on customer data.

Artificial Intelligence and Data Processing

ABISolutions uses artificial intelligence in multiple ways:

  • Service Delivery: We deploy AI agents, workflow automations, and intelligent systems as part of our client services
  • Development and Testing: AI tools were used to develop portions of our website and internal systems
  • Customer Interaction: Our voice AI and chat systems use AI to process and respond to your communications
  • Data Analysis: We may use AI to analyze business data and generate insights for our clients

When AI systems process your data, we implement appropriate safeguards to protect your privacy. For enterprise managed cloud deployments, we use platforms with strict data isolation where your information is never used to train public models. For on-premise solutions, all processing occurs within your own infrastructure with no external data exposure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless you request deletion or a longer retention period is required by law. Specifically:

  • Contact information and communications are retained until you request deletion
  • Service-related data for active clients is retained for the duration of the engagement plus any legally required retention period
  • Website analytics and usage data may be retained in aggregated, anonymized form indefinitely

Your Privacy Rights

Right to Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of that information in a portable format.

Right to Correction

You have the right to request correction of any inaccurate or incomplete personal information we hold about you.

Right to Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions. To exercise this right, contact us at abby@abisolutions.ai with the subject line "Data Deletion Request." We will process your request within 30 days and confirm when your data has been deleted from our systems and those of our third-party processors.

Right to Opt-Out

You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.

Do Not Sell My Personal Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our site.

Types of Cookies We Use

  • Essential Cookies: Necessary for website functionality, including session management and security
  • Analytics Cookies: Help us understand how visitors use our website through aggregated, anonymized data
  • Preference Cookies: Remember your settings and choices to enhance your experience

You can control cookies through your browser settings. However, disabling cookies may limit certain website functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication requirements
  • Secure hosting infrastructure with enterprise-grade providers
  • Employee training on data protection and privacy practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, disclose, and sell
  • The right to request deletion of your personal information
  • The right to opt-out of the sale of your personal information (note: we do not sell personal information)
  • The right to non-discrimination for exercising your CCPA rights

To exercise these rights, contact us at abby@abisolutions.ai.

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

  • The right to access, correct, or delete your personal data
  • The right to restrict or object to processing of your personal data
  • The right to data portability
  • The right to withdraw consent at any time
  • The right to lodge a complaint with a supervisory authority

To exercise these rights, contact us at abby@abisolutions.ai.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

ABISolutions
Email: abby@abisolutions.ai
Website: abisolutions.ai

For data deletion requests, please include "Data Deletion Request" in the subject line and provide sufficient information for us to identify your records.

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